Are oral instructions from sales representatives considered legally binding?

Oral instructions from sales representatives are generally not considered legally binding because they lack the formalities that typically accompany enforceable agreements. In legal terms, for a contract or instruction to be binding, there usually needs to be a written or clear documented form of agreement. This helps ensure that there is a mutual understanding of the terms and conditions, and provides a reliable point of reference in case of disputes.

Furthermore, oral instructions can be ambiguous and open to interpretation, making it difficult to prove what was agreed upon. Legal agreements typically require written consent to provide evidence and clarity, which is essential in business transactions. Thus, without proper documentation, oral instructions alone do not hold the weight of a legally binding commitment.